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Business systems

Custom software development for GCC businesses

HAYKALI is a custom software development company serving Saudi Arabia, the UAE and the wider GCC. When no package fits, we design and build the system around your operation: work orders, scheduling, assets, teams and approvals in one place, with design and engineering in the same team.

Who it is for

  • Operations coordinated through chat groups, email and spreadsheets
  • Companies with a process that is specific to them and no product that fits
  • Teams replacing an old in-house system nobody can maintain
  • Founders who need their operation to grow without adding chaos

What it usually includes

  • Work orders and scheduling
  • Workflows and approvals
  • Roles and permissions
  • Full change history

When businesses usually need itOperations are coordinated through chat groups and spreadsheets.

GCC

What every system includes

When no package fits, we build the system around your operation: work orders, scheduling, assets, teams and approvals in one place.

  • 01

    A written model of the operation, reviewed by your team before it is built.

  • 02

    Arabic and English, right-to-left, from the first release.

  • 03

    Roles, permissions and a full change history designed in from the start.

  • 04

    Documentation, so the system can be maintained by people who did not build it.

How we work

How we build it

Five stages, each producing something you can read and correct before we build on it.

  1. 01

    Map the operation

    See the work as it really happens.

    Process map

  2. 02

    Model the business

    Decide what the system must know.

    Domain model

  3. 03

    Architect the product

    Shape the system and its first release.

    Architecture and scope

  4. 04

    Build the system

    Working software, in short cycles.

    Working release

  5. 05

    Iterate in use

    Improve it from real usage.

    Change log

Questions about this service

What does a custom software development company do?

It designs and builds software for one organisation's needs instead of selling a ready-made product. At HAYKALI that means mapping how the work runs, modelling it, designing the screens, engineering the system, and improving it once it is in use.

How do you start a custom software project?

With one workflow that hurts. We follow it with the people who do the work, write down the records, rules and roles it depends on, and agree a first release. You see and check each step before anything is built on it.

Who owns the software you build?

When we build a system for your organisation, you own it. Ownership and handover terms are written into the agreement before work starts.

Do you keep supporting the system after launch?

Yes. The last stage of our method is iterating in use: we watch how the system is actually used and keep developing it against what real work teaches.

Talk to us about your project.

Tell us what you want to build. Call, WhatsApp or send an enquiry, and we will reply.